Shipping & Returns

 

Shipping Policy

  • Shipping within Australia - Delivery time: 2-5 business days through Auspost
    • Shipping costs: $9 per parcel
    • Free shipping on orders over $40
  • Shipping to the rest of the world:
    • Shipping costs: $24 per parcel for single items, $40 per parcel for multiple items
    • Delivery time: 2-4 weeks via AustPost & Forwarding Partners
    • Free shipping on orders over $40
  • Tracking:
    • Tracking is available for all orders. Tracking details will be emailed to you once your order has been shipped.
  • Handling time:
    • Handling time is 2 business days. This means that your order will be shipped within 2 business days of receiving your payment.
  • Shipping restrictions:
    • We do not ship to PO Boxes or APO/FPO addresses.
    • We cannot ship to addresses in countries that are subject to trade sanctions.

Local Pickup is available at our Store 189 Talbragar St Dubbo NSW Australia. FREE 

Returns and refunds:

  • You can return any item for a full refund within 30 days of receipt.
  • To return an item, please contact us and we will provide you with a return shipping label.
  • Once we receive your returned item, we will process your refund within 10 business days.

Contact us:

  • If you have any questions about our shipping policy, please contact us at [email protected] or call us at +61 408 260 965.